In conjunction with a user's use of our websites, applications, or services (collectively the "Services"), including, CAPTSTON SOLUTIONS PRIVATE LIMITED. and its affiliates (Captstonsolutions, "us", "we," or "our") collect, share, and use information. While utilizing our Services, our customers may process information that is not covered by this privacy statement (the "Privacy Statement").
We may gather, receive, and handle data from a variety of sources about users of our services (sometimes referred to as "users," "they," "their," "you," or "your"), including:
To ensure that they are completely informed about how their data is collected, shared, and used by our Services, we advise all users to read our Privacy Policy in its entirety.
Please email our team at admin@captstonsolutions.com if you have any inquiries about our privacy statement or Captstonsolutions Is data collection, use, and disclosure policies.
Account Creation: We might ask for contact-related information when a user creates an account on Captstonsolutions or one of our services. Included in this are the user's first and last names, the name of their business, their phone number, their home or place of employment, and their email address.
Communications: Any communications given to us directly by email or other means may include information about the sender, such as name, email address, and phone number, as well as the contents of any messages or attachments they send us. The confirmation that they have opened an email from us may also be sent to us using a technique that does not alert the recipient before they open the message.
User Content: We retain and process any content that users willingly upload to our service. This applies to any websites hosted using our services as well as any email addresses connected to our inbox services.
In the event that we ask for any more personal information, we will make the purpose of the request apparent at the time the request is made.
Other tracking technologies, such as cookies and activity logs, We collect information, log it, and use cookies—which store a limited bit of identifying information—as is typical of most modern websites (and frequently necessary for basic functionalities). This information is used for tracking and to create a more customized user experience. In order to present web content correctly, for security reasons, to conduct usability testing, and for advertising purposes, we may automatically gather information about a user's device when they use our Services. Internet protocol (IP) addresses of users are included in this data, along with information about how users interact with our Services and how they use them, such as hostnames, browser types and versions, operating systems, dates and times of page views and other activity, referring/exiting pages, clickstream data, landing pages, and sometimes session mouse and click recordings.
Use of our services: When a user visits our website or Services, we may gather data about that user's use and interaction with those Services. This could contain data on CPU, memory, GPU, total storage, other system level metrics, and details on how our Services are used. We employ this data and information to run our services, maintain and enhance user experience, performance, and infrastructure, create new features, offer customer assistance, and enhance security for both our services and users. In order to measure the performance of our business and make better decisions, we also compile and analyze this information.
Accounts from Third Parties: If a user elects to link our Services to an account from a third party, such as a CRM provider, we will obtain information about that account, such as the third party account's authentication token, to authorize linkage. Users should consult the privacy settings of their third-party accounts to learn about their options if they choose to restrict the information that is made available to us.
Third-Party Partners: We might also obtain information about users that is in the public domain from our third-party partners and combine it with information we already have about our users.
We may disclose the data we gather in a variety of ways, including to the following parties:
Service Providers and Vendors: We may share the information we have collected with outside service providers and vendors who help us with marketing or promotional goals, or who send users pertinent information like software updates, product announcements, promotional materials, or other information, or who assist us in offering our Services.
Aggregate Information: Where permitted by law, we may use or disclose user information in an aggregated or de-identified form with our partners so long as it cannot reasonably be used to identify specific users.
Third-Party Partners: In order to obtain additional information about the users that is readily accessible to the general public, we might also share information with third-party partners.
Advertising: In order to offer consumers adverts that we believe may be pertinent to them, we may collaborate with select third party advertising partners. These advertising partners may use their own cookies, pixel tags, and other similar technologies to store and access their own cookies on our Services. They may also access or otherwise collect user information from other online services.
Business Transfers: In the event of bankruptcy, insolvency, or receivership where information is transferred to third parties as part of our business assets, user information may be disclosed or transferred during acquisition, or as part of any proposed merger, debt financing, the sale of assets, or similar transaction.
We may also disclose user information when required to do so by any relevant law, regulation, legal process, or governmental request. We may also disseminate information to enforce our Terms of Service or Privacy Policy. Investigating possible violations of these documents, detecting, stopping, or otherwise dealing with fraud, security issues, technical problems, or safeguarding our rights, property, or the safety of our users and the general public are all examples of this. Information sharing with businesses that offer security, fraud protection, spam/malware prevention, or other relevant services is a part of this.
The nature of the personal information in question and the particular circumstances in which we got it will determine the legal basis for our collection, processing, and use of that information.
In normal conditions, we will normally only gather personal data from users in the following situations:
To carry out a contract with the concerned users, we require the personal information. Our legitimate interests in processing the information outweigh your rights. The user has given us permission to do this.
For example, when responding to user inquiries, enhancing our Services or platform, marketing, or for the purpose of identifying or preventing criminal behavior, we have a legitimate interest in operating our Services and engaging with the user as necessary to deliver our Services. Additionally, we could be required by law to obtain users' personal information or might otherwise require it to safeguard a user's or another person's important interests.
The Captstonsolutions team is dedicated to safeguarding users' private information. To prevent unauthorized access, use, or disclosure of this information, we use a range of security procedures and tools. These steps are intended to offer an adequate level of security given the dangers involved in handling user information. Internet-based technology, in fact any technology, cannot be guaranteed to be 100 percent safe.
Using our Services, a hyperlink, or another channel, a user may access services provided by third parties. We urge all users to carefully evaluate the privacy policies of all third-party websites they visit and/or services they use since we are not liable for the privacy policies or practises of these third-party services.
We will keep user data we have gathered if we have a continuing, genuine business need to do so. This could entail fulfilling a user's request for a service or adhering to any applicable tax, legal, or accounting regulations.
Your personal information will be erased or anonymized whenever there is no longer a continuing business need to process it. Until deletion is possible, it will be safely held and segregated from any additional processing if this is not currently possible.
The following users have rights regarding data protection who are EEA residents:
Users can request access to, correction of, updating of, or deletion of their personal information at any time by sending an email to admin@captstonsolutions.com. Additionally, they can ask us to stop processing their personal information, ask us to limit how we can use their personal information, or ask to have their personal information transferred. To exercise these rights, a user should send an email to admin@captstonsolutions.com. Users have the option to opt out of receiving marketing emails from us. By clicking the "unsubscribe" or "opt-out" link in the promotional emails we send out, a user can at any moment exercise this privilege. Users can email us at admin@captstonsolutions.com to request to opt-out of other non-email types of marketing.
Users may revoke their consent at any time if their personal information was gathered and processed with their permission. The user's decision to withdraw their consent will not have an impact on the legality of any processing that was carried out before they did so, nor will it have an impact on processing of their personal information based on legal justifications that do not call for consent.
Users have the right to file a complaint with a data protection authority about how their personal information is being collected and used. A user can get in touch with their regional data authority for more details. In compliance with the relevant data protection regulations, we shall react to any request we receive from users who want to exercise their rights to data protection.
Users might be able to access some Services features without registering, which will restrict the kinds of data we gather.
Users have the option to unsubscribe from our promotional communications. Users must adhere to the instructions provided at the email's bottom in order to unsubscribe from promotional communications. Even if a user unsubscribes from our marketing and promotional emails, they may still get emails or other forms of contact from us for informational, transactional, account-related, or comparable reasons. On the other hand, it should be noted that a user may unsubscribe from marketing or promotional emails without having an impact on crucial correspondence from us to them, such as on issues pertaining to billing, account access and recovery, questions regarding the Services we offer, and other related purposes.
The majority of widely used web browsers include the ability to disable, restrict, or only partially permit cookies. Features of our website or Services that depend on cookies may stop functioning properly if a user modifies the way their browser accepts cookies. Moreover, the advertising information you receive might not be as specifically customized to you.
Children under the age of 18 are not allowed to use our Services, and Captstonsolutions has no intention of collecting information from them. You can notify us at admin@captstonsolutions.com if a child under the age of 18 has provided us with personal information contrary to this privacy statement.
Please examine this privacy policy periodically as it is subject to change at any time. We shall post any grammatical or formatting tweaks to our Privacy Policy on our website. Users will be notified through our Services, including by email or other communication channels, if we materially alter the Privacy Policy in a way that impacts how we use or distribute personal information previously collected from users through our website or Services.
Captstonsolutions operates on a worldwide scale. We reserve the right to transfer user personal information to nations other than the ones where the data was originally gathered. It's possible that these nations have different data protection regulations than the nation where the user first gave the information. We shall protect user personal data as described in this privacy statement when we send it to foreign nations.
Email us at admin@captstonsolutions.com if you have any queries or concerns regarding this privacy statement.
CAPTSTON SOLUTIONS PRIVATE LIMITED is the data controller of user personal information for Captstonsolutions and all of our services.